Contact Us

Got a question about one of our poker site reviews, spotted something out of date, or want to raise a partnership enquiry? This page explains how to reach New Online Poker Sites and what kind of messages we're best placed to help with.

What We Can Help With

New Online Poker Sites compares and ranks online poker sites and apps for US players — covering welcome bonuses, traffic and liquidity, game variety, payment methods and mobile experience. We're an independent review site, not a poker operator, so there are things we can and can't do for you.

• Questions about how we score and rank sites like Coinpoker, Bovada, Ignition or the other brands featured on this site
• Corrections or updates if you believe a bonus figure, licensing detail or feature we've listed has changed
• Feedback on the site itself — broken links, unclear comparisons, missing information
• Partnership or commercial enquiries from poker operators or affiliates
• General feedback on our methodology or coverage

What we can't do is manage your account, process a deposit or withdrawal, or resolve a dispute with a poker room directly — those requests need to go to the operator's own customer support team, since we have no access to player accounts on any of the sites we review.

Before You Reach Out

A few common questions are already answered elsewhere on the site, so you might find what you need faster there:

• If your question is about account safety, deposit limits or taking a break from play, our Responsible Gambling page covers self-exclusion tools and where to find support
• If you want the detail behind how this site operates, including our affiliate relationships, see About Us
• For questions about how our content and rankings may be used, our Terms and Conditions page has the full detail

How We Handle Commercial Relationships

New Online Poker Sites may earn a commission when readers click through to a poker site and sign up. This is standard for comparison sites and does not affect where an operator lands in our rankings — a brand's position reflects our editorial assessment, not what it pays us. If your enquiry relates to this, please say so clearly in your message so it reaches the right person.

What to Include in Your Message

To help us respond accurately, it's worth including:

1. The specific page or poker site your message relates to
2. Whether you're flagging a factual error, asking a general question, or making a business enquiry
3. Any relevant detail, such as the bonus terms or feature you're referring to

We review messages in the order they arrive and aim to respond as soon as we reasonably can, though response times vary depending on volume.

A Reminder About Responsible Play

Online poker is a form of gambling, and outcomes are never guaranteed — no site, bonus or strategy removes the risk of losing money. Real money poker in the US is only available to players aged 21 and over in states where it's regulated (18+ in a small number of jurisdictions), and eligibility depends on your location. If gambling stops feeling like entertainment, free and confidential help is available around the clock through the National Problem Gambling Helpline at 1-800-GAMBLER. Our Responsible Gambling page has further resources, including state-specific support and self-exclusion options.

Next Steps

Whether you're double-checking a bonus term, reporting an outdated detail, or exploring a partnership, reaching out is straightforward and there's no pressure to do anything beyond asking your question. We read every message that comes in and use the feedback to keep our comparisons accurate and useful for the next player researching where to play.